IHG One Rewards¶
Baseline Sources and Facts¶
No official/secondary baseline facts imported yet.
| Field | Values |
|---|---|
| Programme type | hotel |
| Source layers | inferred, official, user_reported |
| Routes / regions / hotels | Bali, Indonesia, Beijing, Holiday Inn Sanur, Bali, Japan, Sapporo, Sapporo, Japan |
| Cabins / tiers | Ambassador, Diamond Elite, Diamond Elite Ambassador, Platinum |
| Currencies | IHG Points, IHG points, points |
Community-Learned Rules and Datapoints¶
Regent Beijing (exception, user verified, risk: low)¶
User reported that regent Beijing (IHG) may offer 20,000 IHG One Rewards points, a complimentary room upgrade, and a discounted rate for future stays as service recovery compensation for severe service lapses.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Regent Beijing |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | points |
| Award route / region | Beijing |
| Cabin / tier | Diamond Elite |
| Miles / points | 20,000 points |
| Devaluation risk | low |
| Last verified | 2026-06-08 |
| Last seen | 2026-06-08T15:28:00+00:00 |
| Observed result | Offered 20,000 IHG points, upgrade, and future discount |
| Public/official layer | Service recovery compensation is discretionary |
| Caveat | Offered to an IHG Diamond Elite member after multiple service lapses |
Claim 13623¶
IHG One Rewards | MCC: None | Card: None | IHG Promo: Earn unlimited 2X points from your second stay for stays up till 31 Mar 2025. Registration required.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG One Rewards |
| Caveat | IHG Promo: Earn unlimited 2X points from your second stay for stays up till 31 Mar 2025. Registration required. |
Claim 12047¶
Kimpton Naluria KL | MCC: Not specified | Card: IHG One Rewards Points Redemption | Loyalty programme sweet spot: Redeeming at 21,250 IHG points (~$106 USD) yields extreme value. Perks include free premium upgrades for status holders, complimentary social hour (free wine/bites), free bicycle rentals, and a comprehensive 'Social Kickstart' breakfast for all guests.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | Kimpton Naluria KL |
| Card | IHG One Rewards Points Redemption |
| MCC | Not specified |
| Caveat | Loyalty programme sweet spot: Redeeming at 21,250 IHG points (~$106 USD) yields extreme value. Perks include free premium upgrades for status holders, complimentary social hour (free wine/bites), free bicycle rentals, and a comprehensive 'Social Kickstart' breakfast for all guests. |
Claim 3165 (user verified, risk: low)¶
The IHG Ambassador membership (costing USD 225 or 45,000 points) is generally considered worthwhile for its guaranteed 4 PM late checkout and the complimentary weekend night certificate, which can offset the membership cost if used at properties with rates above S$400.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Last verified | 2026-05-16T00:08:25+00:00 |
| Last seen | 2026-05-16T00:08:25+00:00 |
| Observed result | Users confirm receiving guaranteed 4 PM checkout and at least a one-category room upgrade. |
| Caveat | Status recognition can still be hit-or-miss depending on the specific InterContinental property. |
Claim 3147 (user verified, risk: low)¶
IHG Ambassador membership costs USD 225 or 45,000 points and provides guaranteed 4 PM late checkout along with a complimentary weekend night.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Last verified | 2026-05-16T00:08:25+00:00 |
| Last seen | 2026-05-16T00:08:25+00:00 |
| Observed result | Users confirm the 4 PM checkout is strictly honored and the free night easily offsets the membership fee |
| Public/official layer | IHG Ambassador includes guaranteed 4 PM checkout and a weekend free night |
| Caveat | Status recognition can sometimes be hit or miss depending on the property, though generally good in Asia Pacific. |
Claim 3140 (user verified, risk: low)¶
IHG Ambassador membership costs USD 225 or 45,000 points and offers guaranteed 4 PM late checkout and a weekend free night, which users note provides good value if redeemed at properties costing S$400+ per night.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Last verified | 2026-05-16T00:08:25+00:00 |
| Last seen | 2026-05-16T00:08:25+00:00 |
| Observed result | Users confirmed receiving the guaranteed 4 PM checkout and good status recognition, particularly in the Asia Pacific region. |
| Public/official layer | IHG Ambassador provides guaranteed 4 PM checkout and a complimentary weekend night. |
| Caveat | Weekend free night availability can be checked before purchasing the membership. |
Claim 1892 (risk: low)¶
The Mastercard fast track promo for IHG One Rewards grants Gold status after 2 stays and Platinum status after 6 stays.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Card | Mastercard |
| Last verified | 2026-05-10T08:48:42+00:00 |
| Last seen | 2026-05-10T08:48:42+00:00 |
| Public/official layer | Mastercard fast track requires 2 stays for Gold and 6 stays for Platinum. |
Claim 1794 (risk: low)¶
Mastercard offers a fast track to IHG One Rewards Gold or Platinum status after 2 or 6 stays respectively.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Card | Mastercard |
| Last seen | 2026-05-10T08:48:42+00:00 |
| Public/official layer | Mastercard cardholders can register for a fast track to IHG elite status. |
Claim 1429 (user verified, risk: low)¶
Booking InterContinental hotels through the Citi Ultima concierge (1NF) still qualifies for IHG Ambassador benefits.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | InterContinental |
| Card | Citi Ultima |
| Last verified | 2026-05-07T07:22:48+00:00 |
| Last seen | 2026-05-07T07:22:48+00:00 |
| Observed result | IHG Ambassador benefits are recognized on Citi Ultima 1NF bookings. |
Claim 90¶
IHG has removed most local Singapore customer service phone lines. To apply Confirmable Suite Upgrades (CSU) or get support, members need to use online chat, email the Rewards Club, or call the UK/US customer service lines.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Last seen | 2026-05-05T03:45:54+00:00 |
| Caveat | Email replies may take a day, and online chat agents can sometimes be inexperienced. |
Claim 97¶
Applying IHG confirmable suite upgrades has become more difficult due to the removal of local phone numbers for customer service officers.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | IHG |
| Last seen | 2026-05-05T02:11:34+00:00 |
Claim 906 (user verified, risk: low)¶
IHG Platinum Ambassador members booking an IHG Destined rate at Intercontinental Edinburgh the George can receive a double room upgrade, but lounge access is excluded if not in the original booking.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | Intercontinental Edinburgh the George |
| Last verified | 2026-04-25T21:39:26+00:00 |
| Last seen | 2026-04-25T21:39:26+00:00 |
| Observed result | Received double upgrade to 1 bedroom suite from city view premium, no lounge access. |
| Caveat | Lounge access depends on the original room booked. |
Claim 1009 (risk: low)¶
Mastercard IHG One Rewards Elite Status Fast Track requires booking directly via the official IHG website or app; third-party bookings like HoteLux do not qualify.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Card | Mastercard |
| Last verified | 2026-04-24T08:48:44+00:00 |
| Last seen | 2026-04-24T08:48:44+00:00 |
| Public/official layer | Bookings must be made via official IHG channels. |
| Caveat | Corporate special rates might still be fine if booked officially. |
Claim 4393 (risk: low)¶
GrabRewards VIP status in Malaysia can be used to obtain IHG One Rewards Platinum status.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | Grab |
| Last seen | 2026-04-17T14:20:35+00:00 |
| Caveat | User typoed 'Platinum' as 'pratunam'. |
Claim 5094 (risk: low)¶
ANA InterContinental Appi Kogen Resort provides club lounge access to all guests regardless of IHG elite status due to its small inventory of around 70 rooms.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | ANA InterContinental Appi Kogen Resort |
| Last verified | 2026-04-15T07:12:48+00:00 |
| Last seen | 2026-04-15T07:12:48+00:00 |
Claim 5228 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) can be used to confirm into the Seagull Suite at Regent Shanghai on the Bund
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | Regent Shanghai on the Bund |
| Last verified | 2026-04-14T13:47:26+00:00 |
| Last seen | 2026-04-14T13:47:26+00:00 |
| Observed result | CSU successfully confirmed into Seagull Suite |
Claim 5203 (risk: low)¶
IHG Confirmable Suite Upgrades (CSU) can be used to confirm into the Seagull Suite at the Regent Shanghai on the Bund.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | Regent Shanghai on the Bund |
| Last verified | 2026-04-14T13:47:26+00:00 |
| Last seen | 2026-04-14T13:47:26+00:00 |
| Caveat | Subject to standard CSU availability and terms. |
Claim 6402 (user verified, risk: low)¶
For the IHG fast track for Mastercard promo, the account is upgraded to Gold immediately after the required 2-night cash stay posts (about 5 days after check out).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | IHG |
| Card | Mastercard |
| Last verified | 2026-04-10T00:57:35+00:00 |
| Last seen | 2026-04-10T00:57:35+00:00 |
| Observed result | Upgraded to Gold immediately after the 2-night cash stay was posted (5 days after check out) |
Claim 6459 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade award at InterContinental Strings Tokyo confirms into a 1 Bedroom Suite 2 Twin.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | InterContinental Strings Tokyo |
| Last verified | 2026-04-09T14:34:08+00:00 |
| Last seen | 2026-04-09T14:34:08+00:00 |
| Observed result | User successfully confirmed a 1 bedroom suite 2 twin using the suite upgrade award. |
Claim 6454 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade award at InterContinental Strings Tokyo confirms into a 1-bedroom suite with 2 twin beds.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | InterContinental Strings Tokyo |
| Last verified | 2026-04-09T14:34:08+00:00 |
| Last seen | 2026-04-09T14:34:08+00:00 |
| Observed result | Award confirmed into a 1-bedroom suite, which is a significant category jump. |
Claim 6451 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) awards at InterContinental The Strings Tokyo can be used to confirm a 1 Bedroom Suite 2 Twin.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Merchant | InterContinental The Strings Tokyo |
| Last verified | 2026-04-09T14:34:08+00:00 |
| Last seen | 2026-04-09T14:34:08+00:00 |
| Observed result | Successfully confirmed into a 1 Bedroom Suite 2 Twin using CSU, representing a significant category jump. |
Claim 6448 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) at InterContinental Strings Tokyo confirms into a 1 Bedroom Suite (2 Twin), which is a significant category jump compared to other IC properties
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Merchant | InterContinental Strings Tokyo |
| Last verified | 2026-04-09T14:34:08+00:00 |
| Last seen | 2026-04-09T14:34:08+00:00 |
| Observed result | CSU confirms into 1 bedroom suite 2 twin |
Claim 6972 (risk: low)¶
IHG reward stays booked with points do not earn points on the room rate, but incidental spend during the stay still earns points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last seen | 2026-04-08T02:20:20+00:00 |
| Public/official layer | Reward nights do not earn points on the room rate, but eligible incidental charges do. |
Claim 6969 (risk: low)¶
IHG award stays booked with points do not earn points on the room rate, but incidental spend during the stay still earns points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last seen | 2026-04-08T02:20:20+00:00 |
Claim 6887 (user verified, risk: low)¶
IHG points redemption stays do not earn points on the room rate, but incidental spend during the stay still earns points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last seen | 2026-04-08T02:20:20+00:00 |
| Observed result | Incidental spend during an award stay earns points. |
| Public/official layer | Reward nights do not earn points on the room rate, but eligible incidental charges do. |
Claim 6867 (risk: low)¶
IHG reward stays booked with points do not earn points for the room rate, but eligible incidental spend charged to the room during the stay will earn points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | inferred |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last seen | 2026-04-08T02:20:20+00:00 |
| Public/official layer | Reward nights do not earn points on the room rate, but incidental spend does. |
Claim 6806 (user verified, risk: low)¶
For IHG award stays booked with points, the room rate does not earn points, but incidental spend charged to the room still earns points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last verified | 2026-04-08T02:20:20+00:00 |
| Last seen | 2026-04-08T02:20:20+00:00 |
| Observed result | Users confirm that incidental spend during an IHG points stay earns points. |
| Public/official layer | Award nights do not earn points on the room rate, but eligible incidental charges do. |
Claim 6803 (user verified, risk: low)¶
IHG award stays booked with points do not earn points on the room rate, but incidental spend during the stay is still eligible to earn points.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Devaluation risk | low |
| Last verified | 2026-04-08T02:20:20+00:00 |
| Last seen | 2026-04-08T02:20:20+00:00 |
| Observed result | Incidental spend during an award stay earns points. |
| Public/official layer | Award stays do not earn points on the room rate, but eligible incidental charges do. |
Claim 6930 (risk: low)¶
IHG is offering an 80% bonus on points purchases until 30 April 2026, reducing the cost to 0.56 USD cents per point.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | official |
| Merchant | IHG |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Miles / points | 0.56 USD cents |
| Devaluation risk | low |
| Last verified | 2026-04-08T01:14:54+00:00 |
| Last seen | 2026-04-08T01:14:54+00:00 |
| Public/official layer | 80% bonus on purchased points, costing 0.56 USD cents per point. |
| Caveat | Maximum purchase limit of 347,700 points applies. |
Claim 6926 (risk: low)¶
IHG is offering an 80% bonus on purchased points, bringing the cost to 0.56 USD cents per point, valid until 30 April 2026.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | official |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Miles / points | 0.56 USD cents per point |
| Devaluation risk | low |
| Last verified | 2026-04-08T01:14:54+00:00 |
| Last seen | 2026-04-08T01:14:54+00:00 |
Claim 6909 (risk: low)¶
IHG is offering an 80% bonus on purchased points until 30 April 2026, reducing the cost to 0.56 USD cents per point.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | official |
| Merchant | IHG |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Miles / points | 0.56 cents (USD) per point |
| Devaluation risk | low |
| Last seen | 2026-04-08T01:14:54+00:00 |
| Caveat | Maximum purchase limit is 347,700 IHG points during the sale. |
Claim 6897 (risk: low)¶
IHG One Rewards is offering an 80% bonus on points purchases until 30 April 2026, reducing the cost to 0.56 USD cents per point.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | official |
| Merchant | IHG |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Miles / points | 0.56 USD cents per point |
| Devaluation risk | low |
| Last verified | 2026-04-08T01:14:54+00:00 |
| Last seen | 2026-04-08T01:14:54+00:00 |
| Caveat | Maximum purchase limit applies (up to 347,700 points). |
Claim 6893 (risk: low)¶
IHG is offering an 80% bonus on points purchases, reducing the cost to 0.56 USD cents per point, valid until 30 April 2026.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | official |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Miles / points | 0.56 USD cents per point |
| Devaluation risk | low |
| Last seen | 2026-04-08T01:14:54+00:00 |
InterContinental Appi Kogen (exception, risk: low)¶
User reported that interContinental Appi Kogen includes club lounge access for all rooms, regardless of the guest's elite status.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | InterContinental Appi Kogen |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Japan |
| Sweet spot | yes |
| Devaluation risk | low |
| Last seen | 2026-04-02T01:15:07+00:00 |
| Observed result | All rooms include club lounge access |
| Public/official layer | Club lounge access usually requires booking a club room or having Milestone/Annual Lounge Membership |
| Caveat | Based on hearsay in chat |
InterContinental Sapporo (exception, user verified, risk: low)¶
User reported that interContinental Sapporo may upgrade Suite Upgrade Milestone Reward users to Junior Suites despite IHG customer service stating local policy limits upgrades to Premium Club rooms.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | InterContinental Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo |
| Cabin / tier | Ambassador |
| Devaluation risk | low |
| Last verified | 2026-03-26T22:54:52+00:00 |
| Last seen | 2026-03-26T22:54:52+00:00 |
| Observed result | Upgraded to Junior Suite Twin (72sqm) for all 3 nights. |
| Public/official layer | Suite Upgrade Certificate limited to Twin Premium Club (50sqm) due to local policy. |
| Caveat | Based on a single user datapoint; hotel proactively upgraded. |
InterContinental Sapporo (exception, user verified, risk: low)¶
User reported that interContinental Sapporo restricts Suite Upgrade Certificates to Twin Premium Club rooms per local policy, but may proactively upgrade Ambassador members to Junior Suites. Families with children are redirected to AuBlanc (9F) for evening canapés as the 14F Lounge is adults-only after 5:30 PM.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | InterContinental Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Award route / region | Sapporo |
| Cabin / tier | Ambassador |
| Miles / points | 60000 |
| Devaluation risk | low |
| Last verified | 2026-03-26T22:54:52+00:00 |
| Last seen | 2026-03-26T22:54:52+00:00 |
| Observed result | Upgraded to Junior Suite Twin (72sqm) |
| Public/official layer | Suite Upgrade Cert limited to Twin Premium Club (50sqm) |
| Caveat | Suite upgrade beyond Premium Club is at hotel's discretion despite local policy. |
Claim 10973 (user verified, risk: low)¶
Holiday Inn Suites Sapporo (Odori Park) guaranteed a one-level room upgrade for an IHG Platinum member upon booking, but does not guarantee parking availability.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | Holiday Inn Suites Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo |
| Cabin / tier | Platinum |
| Devaluation risk | low |
| Last verified | 2026-03-22T15:20:50+00:00 |
| Last seen | 2026-03-22T15:20:50+00:00 |
| Observed result | Guaranteed one-level upgrade at booking. |
| Public/official layer | Upgrades are subject to availability at check-in. |
| Caveat | Parking is not guaranteed. |
Claim 10967 (user verified, risk: low)¶
IHG Platinum members booking the Holiday Inn Suites Sapporo may receive a one-level room upgrade, but parking is not guaranteed.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | Holiday Inn Suites Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo |
| Cabin / tier | Platinum |
| Devaluation risk | low |
| Last seen | 2026-03-22T15:20:50+00:00 |
| Observed result | Received a guaranteed one-level upgrade, but parking was not guaranteed. |
| Caveat | Parking is not guaranteed and may be difficult to secure during peak seasons. |
Claim 10964 (user verified, risk: low)¶
Holiday Inn Suites Sapporo guarantees a one-level room upgrade for IHG Platinum members, but does not guarantee parking availability.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | Holiday Inn Suites Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo, Japan |
| Cabin / tier | Platinum |
| Devaluation risk | low |
| Last verified | 2026-03-22T15:20:50+00:00 |
| Last seen | 2026-03-22T15:20:50+00:00 |
| Observed result | Hotel guaranteed a one-level upgrade in advance but could not guarantee a parking lot. |
| Public/official layer | Upgrades are subject to availability for Platinum members. |
| Caveat | Parking can be difficult to secure during peak winter/Xmas season. |
Claim 10960 (user verified, risk: low)¶
Parking is not guaranteed at Holiday Inn Suites Sapporo, whereas Courtyard Sapporo guarantees a carpark lot for guests.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | Holiday Inn Suites Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo, Japan |
| Devaluation risk | low |
| Last verified | 2026-03-22T15:20:50+00:00 |
| Last seen | 2026-03-22T15:20:50+00:00 |
| Observed result | User was guaranteed a one-level upgrade at Holiday Inn Suites but parking was not guaranteed, so they chose Courtyard Sapporo which guaranteed a parking lot. |
| Caveat | Important for winter travel when finding parking in Sapporo can be difficult. |
Claim 10970 (user verified, risk: low)¶
IHG Platinum members may experience inconsistent room upgrades at ANA Crowne Plaza Sapporo, with one user reporting a strict one-tier upgrade on their first stay and no upgrade on a subsequent stay.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Merchant | ANA Crowne Plaza Sapporo |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Award route / region | Sapporo |
| Cabin / tier | Platinum |
| Devaluation risk | low |
| Last verified | 2026-03-22T15:00:40Z |
| Last seen | 2026-03-22T15:00:40+00:00 |
| Observed result | Received exactly a one-tier upgrade to a corner room on the first stay, and no upgrade on the second stay. |
| Public/official layer | Platinum Elite members are eligible for complimentary room upgrades subject to availability. |
| Caveat | Upgrades are subject to availability and hotel discretion. |
Claim 18907 (user verified, risk: low)¶
Holiday Inn Bali Sanur offers excellent award value at around 13.5k IHG points for a base room, with IHG Platinum members successfully upgrading to a Junior Suite and receiving a welcome amenity of 500 points or 2 cocktails.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Holiday Inn Bali Sanur |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG points |
| Award route / region | Bali, Indonesia |
| Cabin / tier | Platinum |
| Miles / points | 13,500 points |
| Sweet spot | yes |
| Devaluation risk | low |
| Last verified | 2024-10-29 |
| Last seen | 2024-10-29T08:16:16+00:00 |
| Observed result | Upgraded to junior suite as Platinum member, 13.5k points for base room, welcome amenity of 500 points or 2 cocktails. |
| Caveat | Upgrades are subject to availability |
Claim 18904 (user verified, risk: low)¶
Holiday Inn Sanur offers base rooms for 13.5k IHG points, with Platinum members receiving upgrades to junior suites and a welcome amenity of 500 points or 2 cocktails.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Holiday Inn Sanur |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG Points |
| Award route / region | Holiday Inn Sanur, Bali |
| Cabin / tier | Platinum |
| Miles / points | 13,500 points |
| Sweet spot | yes |
| Devaluation risk | low |
| Last verified | 2024-10-29 |
| Last seen | 2024-10-29T09:08:47+00:00 |
| Observed result | Upgraded to junior suite as Platinum member and offered 500 points or 2 cocktails |
| Caveat | Subject to availability for room upgrades |
Claim 18884 (user verified, risk: low)¶
Holiday Inn Sanur offers excellent redemption value at around 13,500 IHG points for a base room, with IHG One Rewards Platinum members receiving junior suite upgrades and a welcome amenity of 500 points or 2 cocktails.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Holiday Inn Sanur |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG Points |
| Award route / region | Bali, Indonesia |
| Cabin / tier | Platinum |
| Miles / points | 13,500 points |
| Sweet spot | yes |
| Devaluation risk | low |
| Last verified | 2024-10-29 |
| Last seen | 2024-10-29T09:08:47+00:00 |
| Observed result | Upgraded to junior suite on a 13.5k points booking, received 500 points or 2 cocktails welcome amenity. |
| Public/official layer | Platinum Elite members are eligible for complimentary room upgrades subject to availability. |
| Caveat | Upgrades are subject to availability. |
Claim 18878 (user verified, risk: low)¶
Holiday Inn Sanur offers junior suite upgrades for IHG Platinum members on award stays (costing around 13.5k points/night) along with a welcome amenity choice of 500 points or 2 cocktails.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Holiday Inn Sanur |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Points currency | IHG Points |
| Award route / region | Bali, Indonesia |
| Cabin / tier | Platinum |
| Miles / points | 13,500 points |
| Sweet spot | yes |
| Devaluation risk | low |
| Last verified | 2024-10-29 |
| Last seen | 2024-10-29T09:08:47+00:00 |
| Observed result | Upgraded to junior suite on a 13.5k points base room booking, received welcome amenity. |
| Public/official layer | IHG Platinum Elite members are eligible for complimentary room upgrades subject to availability. |
| Caveat | Upgrades are subject to availability. |
Claim 19580 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to bookings made via Amex Fine Hotels + Resorts (FHR) because they are classified as third-party Expedia bookings.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG rejected the application of a CSU on an Amex FHR booking |
| Public/official layer | CSU vouchers require booking a qualifying rate directly with IHG |
| Caveat | Confirmed by IHG customer service for a Diamond Elite Ambassador member |
Claim 19574 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be used on Amex Fine Hotels + Resorts (FHR) bookings as they are treated as third-party Expedia bookings.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Regent Taipei |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG CSU was rejected on an FHR booking. |
| Public/official layer | CSU requires booking an eligible rate directly with IHG. |
| Caveat | Applies even to Diamond Elite / Ambassador members. |
Amex Fine Hotels + Resorts (exception, user verified, risk: low)¶
User reported that iHG Confirmable Suite Upgrades (CSU) cannot be applied to bookings made via American Express Fine Hotels + Resorts (FHR) as they are processed as third-party reservations (via Expedia) and do not qualify as Best Available Rate (BAR).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | Amex Fine Hotels + Resorts |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:09:00+00:00 |
| Observed result | IHG confirmed CSU cannot be used on FHR bookings due to third-party classification. |
| Public/official layer | CSU requires booking a qualifying rate like Best Available Rate (BAR) directly. |
| Caveat | FHR bookings are processed via Expedia |
Claim 19586 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to bookings made via Amex Fine Hotels + Resorts (FHR) because FHR is processed as a third-party reservation (Expedia).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG refused to apply the CSU to an Amex FHR booking. |
| Public/official layer | CSU requires booking a qualifying rate directly with IHG. |
| Caveat | Confirmed by IHG customer service for a Diamond Elite Ambassador member. |
Claim 19583 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to Amex Fine Hotels + Resorts (FHR) bookings as they are treated as third-party reservations (via Expedia) and do not qualify as Best Available Rate (BAR).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:08:07+00:00 |
| Observed result | IHG denied the application of CSU on an Amex FHR booking because it is classified as an Expedia third-party booking |
| Public/official layer | CSU requires booking a qualifying Best Available Rate (BAR) directly |
| Caveat | Verified by a Diamond Elite Ambassador calling IHG support |
Claim 19577 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to bookings made via Amex Fine Hotels + Resorts (FHR) as they are treated as third-party reservations.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | American Express Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG rejected the application of CSU on an Amex FHR booking because it is routed through Expedia. |
| Public/official layer | CSU vouchers can only be applied to qualifying direct bookings. |
| Caveat | Confirmed by IHG customer service for a Diamond Elite Ambassador member. |
Claim 19571 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to bookings made via Amex Fine Hotels + Resorts (FHR) because IHG classifies FHR as a third-party Expedia booking.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T08:57:49+00:00 |
| Observed result | IHG customer service confirmed CSU cannot be applied to FHR bookings. |
| Public/official layer | CSU requires booking a qualifying rate directly with IHG. |
Claim 19559 (user verified, risk: low)¶
IHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to American Express Fine Hotels + Resorts (FHR) bookings, as FHR bookings are processed via Expedia (third-party) and do not qualify as eligible Best Flexible/Available Rates (BAR).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG customer service rejected CSU application on an Amex FHR booking due to third-party Expedia routing. |
| Public/official layer | CSU requires booking an eligible rate (typically Best Flexible Rate) directly with IHG. |
| Caveat | Confirmed by an IHG Diamond Elite Ambassador after contacting customer service. |
IHG (exception, user verified, risk: low)¶
User reported that iHG Confirmable Suite Upgrade (CSU) vouchers cannot be applied to bookings made through Amex Fine Hotels + Resorts (FHR) because they are classified as third-party reservations (via Expedia).
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Merchant | IHG |
| Card | Amex Platinum |
| Programme | IHG One Rewards |
| Programme type | hotel |
| Cabin / tier | Diamond Elite Ambassador |
| Devaluation risk | low |
| Last verified | 2024-10-28 |
| Last seen | 2024-10-28T09:20:53+00:00 |
| Observed result | IHG customer service rejected applying a CSU to an Amex FHR booking. |
| Public/official layer | CSU vouchers require booking a qualifying rate directly with IHG. |
| Caveat | Even Diamond Elite / Ambassador members are subject to this restriction. |