DBS Multi-Currency Account¶
Baseline Sources and Facts¶
No official/secondary baseline facts imported yet.
| Field | Values |
|---|---|
| Programme type | bank_transfer, other |
| Source layers | user_reported |
Community-Learned Rules and Datapoints¶
Merchant (exception, user verified, risk: high)¶
User reported that dBS Visa Debit Card linked to a Multi-Currency Account (MCA) has experienced a system bug where foreign currency transactions are incorrectly posted to the SGD wallet (sometimes at a 1:1 rate) despite having sufficient foreign currency funds.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Card | DBS Visa Debit Card |
| Programme | DBS Multi-Currency Account |
| Programme type | other |
| Devaluation risk | low |
| Last verified | 2024-11-29 |
| Last seen | 2024-11-29T10:31:52+00:00 |
| Observed result | A JPY transaction was posted to SGD in a 1:1 ratio, causing a massive deficit in the SGD wallet, which DBS reversed after a complaint |
| Public/official layer | Transactions in supported foreign currencies should be deducted directly from the corresponding foreign currency wallet without conversion fees |
| Caveat | DBS has cited this as a system issue due to Visa migration; users may need to call in to get incorrect SGD deductions reversed |
Merchant (exception, user verified, risk: medium)¶
User reported that dBS Visa Debit Card transactions linked to a Multi-Currency Account (MCA) may incorrectly post in SGD (sometimes at a 1:1 ratio, e.g., JPY to SGD) due to a Visa migration system issue, requiring users to call in for a reversal.
| Field | Value |
|---|---|
| Status | context-dependent |
| Confidence | high |
| Source layer | user_reported |
| Card | DBS Visa Debit Card |
| Programme | DBS Multi-Currency Account |
| Programme type | bank_transfer |
| Devaluation risk | low |
| Last verified | 2024-11-29 |
| Last seen | 2024-11-29T10:31:52+00:00 |
| Observed result | Transactions posted in SGD (sometimes at a 1:1 ratio, e.g., 36,000 JPY posting as 36,000 SGD) causing SGD account deficits. |
| Public/official layer | Transactions in supported foreign currencies should be deducted directly from the corresponding foreign currency wallet without conversion fees. |
| Caveat | Reported as a system issue due to Visa migration; affected users had to call DBS to resolve the incorrect SGD posting. |
Merchant (exception, user verified, risk: high)¶
User reported that dBS Visa Debit Card linked to a Multi-Currency Account (MCA) has a known system issue due to Visa migration where foreign currency transactions are incorrectly posted to SGD (sometimes at a 1:1 ratio), requiring users to call in for a manual reversal.
| Field | Value |
|---|---|
| Status | active |
| Confidence | high |
| Source layer | user_reported |
| Card | DBS Visa Debit Card |
| Programme | DBS Multi-Currency Account |
| Programme type | bank_transfer |
| Devaluation risk | low |
| Last verified | 2024-11-29 |
| Last seen | 2024-11-29T11:08:32+00:00 |
| Observed result | Transactions were posted to SGD at bad rates or even a 1:1 ratio (e.g., 36,000 JPY deducted as 36,000 SGD), causing account deficits. |
| Public/official layer | Transactions in supported foreign currencies should be deducted directly from the respective foreign currency wallet fee-free. |
| Caveat | Affected currencies reported include JPY and EUR; may result in temporary account deficits until reversed. |
Claim 17416 (user verified, risk: low)¶
DBS Multi-Currency Account exchange rates are better during weekday working hours compared to weekends.
| Field | Value |
|---|---|
| Status | active |
| Confidence | medium |
| Source layer | user_reported |
| Programme | DBS Multi-Currency Account |
| Programme type | other |
| Devaluation risk | low |
| Last verified | 2024-11-16 |
| Last seen | 2024-11-16T04:12:44+00:00 |
| Observed result | Exchange rates are better during working hours. |
| Caveat | Spreads are typically wider on weekends when global forex markets are closed. |