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Citi ThankYou / Citi Miles

Baseline Sources and Facts

No official/secondary baseline facts imported yet.

Field Values
Programme type bank_transfer
Source layers official, user_reported
Currencies Citi Points/Miles, miles, miles/points

Community-Learned Rules and Datapoints

Merchant: via Citi PayAll (exception, user verified, risk: medium)

User reported that citi PayAll transactions will be declined if the user attempts to utilize a temporary credit limit increase to fund the payment.

Field Value
Status active
Confidence high
Source layer user_reported
Card Citi Credit Cards
Route Citi PayAll
Programme Citi ThankYou / Citi Miles
Programme type bank_transfer
Devaluation risk low
Last verified 2026-06-04
Last seen 2026-06-04T09:31:32+00:00
Observed result Citi PayAll payments using temporary credit limits are declined with a message to make alternative arrangements
Caveat Users must apply for and secure a permanent credit limit increase instead

IRAS: via Citi PayAll (exception, user verified, risk: medium)

User reported that citi PayAll transactions cannot utilize a temporary credit limit and will be declined; users must obtain a permanent credit limit increase.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant IRAS
Card Citi Credit Cards
Route Citi PayAll
Programme Citi ThankYou / Citi Miles
Programme type bank_transfer
Points currency Citi Points/Miles
Devaluation risk low
Last verified 2026-06-04
Last seen 2026-06-04T09:31:32+00:00
Observed result PayAll transaction declined when relying on a temporary credit limit increase
Public/official layer Citi PayAll transactions must be within the permanent credit limit
Caveat Temporary credit limit increases are ignored by the PayAll system, leading to transaction declines

Claim 16545 (risk: low)

Citi PayAll offers a promotional rate of 1.6 to 1.8 miles per dollar (equivalent to buying miles at 1.44 to 1.63 cents each) for tax season from 18 April to 31 August 2025, alongside an upcoming service fee increase.

Field Value
Status active
Confidence high
Source layer official
Merchant IRAS
Card Citi Credit Cards
Route Citi PayAll
Programme Citi ThankYou / Citi Miles
Programme type bank_transfer
Points currency miles
Miles / points 1.6 to 1.8 mpd
Fees / surcharges Service fee applies
Sweet spot yes
Devaluation risk medium
Last verified 2025-04-17
Last seen 2025-04-17T19:12:53+08:00
Public/official layer Promotional earn rates of 1.6 to 1.8 mpd for Citi PayAll payments during the promo period.
Caveat The service fee is set to be increased; promo runs from 18 April to 31 August 2025.

Private Hospitals: via Citi PayAll (exception, user verified, risk: low)

User reported that citi PayAll can be used to pay private hospital bills (such as Gleneagles or Mount Elizabeth Novena) by selecting alternative categories like 'professional services' and entering the hospital's bank account details.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Private Hospitals
Card Citi credit cards
Route Citi PayAll
Programme Citi ThankYou / Citi Miles
Programme type bank_transfer
Points currency miles/points
Fees / surcharges Citi PayAll service fee applies
Devaluation risk low
Last verified 2024-10-30
Last seen 2024-10-30T10:31:58+00:00
Observed result Users successfully route payments to private hospitals by selecting 'professional services'
Public/official layer Citi PayAll supports payments to pre-listed or custom bank accounts under specific categories
Caveat Requires obtaining the hospital's direct bank account details

Insurance: MCC 6300 (exception, user verified, risk: low)

User reported that insurance premium payments charged to Citi cards do not earn miles, but they do count as qualifying spend for welcome offers and card benefits, such as the quarterly spend required for the free airport limo.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Insurance
Card Citi PremierMiles / Citi Prestige
MCC 6300
Programme Citi ThankYou / Citi Miles
Programme type bank_transfer
Points currency miles
Devaluation risk low
Last verified 2024-10-29
Last seen 2024-10-29T12:55:10+00:00
Observed result Users confirmed insurance premium payments count towards the $12k quarterly spend for the free airport limo
Public/official layer Insurance is excluded from earning miles, but counts as qualifying spend for Citi welcome offers and benefits
Caveat Does not earn miles/points, only counts towards qualifying spend thresholds