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Citi Prestige Limousine

Baseline Sources and Facts

No official/secondary baseline facts imported yet.

Field Values
Programme type airport_lounge, bank_transfer
Source layers user_reported
Currencies points

Community-Learned Rules and Datapoints

Citi Prestige Limo Portal (exception, user verified, risk: medium)

User reported that the old Citi Prestige concierge portal cannot be used to amend or cancel existing limousine bookings. Amending an existing booking via the new portal may incur a top-up fee (e.g., $13.86), and canceling warns that the booking cannot be rebooked with no explicit mention of a refund.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Citi Prestige Limo Portal
Card Citi Prestige
Programme Citi Prestige Limousine
Programme type airport_lounge
Fees / surcharges $13.86 amendment fee observed
Devaluation risk high
Last verified 2026-05-31
Last seen 2026-05-31T15:06:33+00:00
Observed result Amending a booking with no change to vehicle or timing prompted a $13.86 top-up fee on the new portal
Caveat Amending via phone may result in the same payment prompt link being sent

Citi Prestige Limousine Service (exception, user verified, risk: medium)

User reported that modifying a pending Citi Prestige limousine booking via the vbook system can trigger an unexpected top-up fee even if there are no changes to the vehicle type or timing.

Field Value
Status active
Confidence medium
Source layer user_reported
Merchant Citi Prestige Limousine Service
Card Citi Prestige
Programme Citi Prestige Limousine
Programme type airport_lounge
Fees / surcharges $13.86 top-up fee
Devaluation risk medium
Last verified 2026-05-31
Last seen 2026-05-31T15:06:33+00:00
Observed result System prompted a $13.86 top-up fee to modify a booking date with no change to vehicle or timing
Caveat Users are prompted to pay the difference online via a provided URL instead of calling in

AXS: via AXS (exception, user verified, risk: low)

User reported that aXS transactions on the Citi Prestige card qualify for clocking the $12,000 limousine spending requirement, but they do not qualify for the annual spending bonus or earn Citi ThankYou points.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant AXS
Card Citi Prestige
Route AXS
Programme Citi Prestige Limousine
Programme type bank_transfer
Points currency points
Devaluation risk low
Last verified 2024-11-30
Last seen 2024-11-30T14:36:56+00:00
Observed result AXS transactions qualify for the $12k limo spend clocking but not the annual spending bonus
Public/official layer AXS transactions are typically excluded from rewards
Caveat Does not earn ThankYou points or count towards the annual spending bonus