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Aeroplan

Baseline Sources and Facts

Source Type Retrieved
Air Canada Aeroplan conversion programs official 2026-06-11T21:30:03.839728+00:00

Minimum Transfer

Transfer Ratio

Transfer Time

Field Values
Programme type airline
Source layers inferred, official, user_reported
Transfer partners Lufthansa, Singapore Airlines
Routes / regions / hotels EWR, KUL-SIN-NRT, SIN-AKL, CHC-SIN, SIN-BKK, SIN-MUC-HAM, SIN-PVG, Turkish Airlines (TK) operated flights
Cabins / tiers Business, Business Class, Business/First, Business|First, J class, J/F
Currencies Aeroplan Points, Aeroplan points, miles, points

Community-Learned Rules and Datapoints

Claim 17593 (user verified, risk: low)

For partner award tickets (such as Turkish Airlines) booked using Air Canada Aeroplan, any ticket amendments or changes must be processed by calling Aeroplan as the issuing program.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency Aeroplan points
Award route / region Turkish Airlines (TK) operated flights
Devaluation risk low
Last verified 2026-06-07
Last seen 2026-06-07T11:10:36+00:00
Observed result User successfully sorted out ticket changes by contacting Aeroplan directly.
Public/official layer The ticketing/issuing carrier (Aeroplan) must handle voluntary changes to award tickets.

Claim 17574 (user verified, risk: low)

For partner award tickets booked via Air Canada Aeroplan, any ticket amendments or changes must be made by contacting Aeroplan directly rather than the operating carrier.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Turkish Airlines
Programme Aeroplan
Programme type airline
Points currency miles
Devaluation risk low
Last verified 2026-06-07
Last seen 2026-06-07T11:10:36+00:00
Observed result User successfully sorted out changes by calling Aeroplan.
Public/official layer The ticketing/issuing carrier must handle changes to award tickets.

Singapore Airlines (exception, user verified, risk: low)

User reported that partner programmes like Air Canada Aeroplan can sometimes book Singapore Airlines Saver award space even when KrisFlyer only offers expensive Advantage/Access awards or waitlists.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Singapore Airlines
Programme Aeroplan
Programme type airline
Points currency points
Transfer partner Singapore Airlines
Award route / region SIN-PVG
Cabin / tier Business Class
Miles / points 45,000 points
Sweet spot yes
Devaluation risk medium
Last verified 2026-06-04
Last seen 2026-06-04T14:32:59+00:00
Observed result User successfully booked SIN-PVG in Business Class via Aeroplan for 45k points when KrisFlyer only had waitlisted Advantage awards.
Caveat Partner and KrisFlyer redemption quotas are managed separately.

Air Canada (exception, user verified, risk: medium)

User reported that air Canada Aeroplan online bookings often fail at the payment stage for international credit cards due to address verification incompatibility, requiring users to call in to complete the payment over the phone.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Air Canada
Programme Aeroplan
Programme type airline
Points currency points
Cabin / tier Business
Devaluation risk low
Last verified 2026-06-01
Last seen 2026-06-01T07:18:12+00:00
Observed result Payment fails online due to address verification issues with non-US/Canada cards, but can be completed via phone support.
Public/official layer Online booking should process payment automatically.
Caveat The booking is usually held in the system, allowing phone agents to see it and facilitate payment.

Aeroplan (exception, user verified, risk: medium)

User reported that aeroplan online bookings often fail at payment for non-US/Canada cards due to address verification issues, but agents can complete the on-hold booking over the phone.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Aeroplan
Programme Aeroplan
Programme type airline
Points currency points
Cabin / tier Business Class
Devaluation risk low
Last verified 2026-06-01
Last seen 2026-06-01T07:18:12+00:00
Observed result Payment fails online for international cards; phone agent must manually process the payment.
Public/official layer Bookings should be completed online via credit card.
Caveat When calling Aeroplan via the website, ensure you are not logged in to prevent the webpage from timing out and refreshing.

Claim 13273

Air Canada Aeroplan Points Sale | MCC: None | Card: None | Loyalty programme sweet spot: Program is running a points purchase promotion with up to an 85% bonus (approx. 1.89 cents per mile). Yields exceptional redemption value for premium cabins, such as Singapore to Australia in Business Class for 45,000 miles.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan Points Sale
Card None
MCC None
Caveat Loyalty programme sweet spot: Program is running a points purchase promotion with up to an 85% bonus (approx. 1.89 cents per mile). Yields exceptional redemption value for premium cabins, such as Singapore to Australia in Business Class for 45,000 miles.

Claim 12549

Points.com (Aeroplan Miles Purchases via HSBC T1) | MCC: 7399 | Card: Avoid HSBC cards | Exclusion checklist / Nerf. HSBC excludes MCC 7399 (Business Services), meaning points/miles purchases processed by Points.com yield zero card points.

Field Value
Status active
Confidence high
Merchant Points.com (Aeroplan Miles Purchases via HSBC T1)
Card Avoid HSBC cards
MCC 7399
Caveat Exclusion checklist / Nerf. HSBC excludes MCC 7399 (Business Services), meaning points/miles purchases processed by Points.com yield zero card points.

Claim 12012

HeyMax Cash-for-Miles | MCC: Points Redemption | Card: Max Miles Wallet | HeyMax's 1:1 points-to-miles virtual card redemption process requires users to deduct Max Miles matching the full total of destination miles, inclusive of any active partner bonus promos (e.g., Air Canada Aeroplan bonus windows), effectively recalculating execution costs.

Field Value
Status active
Confidence high
Merchant HeyMax Cash-for-Miles
Card Max Miles Wallet
MCC Points Redemption
Caveat HeyMax's 1:1 points-to-miles virtual card redemption process requires users to deduct Max Miles matching the full total of destination miles, inclusive of any active partner bonus promos (e.g., Air Canada Aeroplan bonus windows), effectively recalculating execution costs.

Claim 11984

Air Canada Aeroplan | MCC: N/A | Card: Points.com Eligible Cards | Loyalty programme sweet spots: Buying miles during the Aeroplan points campaign (running until 20 March 2026) offers a 90% bonus, lowering the acquisition cost to roughly 1.84 SG cents per point. This creates a sweet spot for redeeming Business Class awards to Japan and Australia for just 45,000 miles. Note that points purchases are processed via points.com (MCC 7399), which is excluded from earning rewards on the HSBC Premier Miles Card (PMC).

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Card Points.com Eligible Cards
MCC N/A
Caveat Loyalty programme sweet spots: Buying miles during the Aeroplan points campaign (running until 20 March 2026) offers a 90% bonus, lowering the acquisition cost to roughly 1.84 SG cents per point. This creates a sweet spot for redeeming Business Class awards to Japan and Australia for just 45,000 miles. Note that points purchases are processed via points.com (MCC 7399), which is excluded from earning rewards on the HSBC Premier Miles Card (PMC).

Claim 11317

Air Canada Aeroplan | MCC: 7399 | Card: None | Purchasing Aeroplan points goes through Points.com (processed as MCC 7399), which runs targeted promotions offering up to a 90% bonus.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
MCC 7399

Claim 11867 (user verified, risk: low)

Air Canada Aeroplan allows adding a stopover on award flights for an additional 5,000 points, whereas British Airways Avios and Cathay Pacific Asia Miles do not offer a similar 5,000-point stopover option.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency points
Miles / points 5,000 points
Sweet spot yes
Devaluation risk low
Last seen 2026-05-24T02:00:25+00:00
Observed result Confirmed by users that the 5k stopover is an Aeroplan feature, not available on Avios or Asia Miles.
Public/official layer Aeroplan allows stopovers on one-way award tickets for an additional 5,000 points.
Caveat Stopovers are subject to Aeroplan's routing rules.

Claim 11871 (user verified, risk: low)

Air Canada Aeroplan allows adding a stopover to an award ticket for an additional 5,000 points, whereas Avios does not support stopovers.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency points
Miles / points 5,000
Sweet spot yes
Devaluation risk low
Last seen 2026-05-24T02:00:22+00:00
Observed result Users confirmed the 5k stopover is an Aeroplan feature, while Avios has no stopover option.
Public/official layer Aeroplan allows stopovers on one-way award tickets for an additional 5,000 points.

Claim 11863 (user verified, risk: low)

Air Canada Aeroplan offers a stopover option for an additional 5,000 points, whereas British Airways Avios and Cathay Pacific Asia Miles do not support stopovers on standard awards.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency points
Miles / points 5,000 points
Sweet spot yes
Devaluation risk low
Last verified 2026-05-24
Last seen 2026-05-24T02:00:25+00:00
Observed result Aeroplan has 5k stopover; Avios and Asia Miles do not support stopovers.
Public/official layer Aeroplan allows stopovers for 5,000 points per direction.

Claim 11705 (user verified, risk: low)

Air Canada Aeroplan allows adding a stopover to an award ticket for an additional 5,000 points, whereas British Airways Avios and Cathay Pacific Asia Miles do not support this stopover feature.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency points
Miles / points 5,000 points
Sweet spot yes
Devaluation risk low
Last verified 2026-05-24
Last seen 2026-05-24T02:00:25+00:00
Observed result Users highlighted Aeroplan's 5,000 points stopover option as a key differentiator over Avios and Asia Miles.
Public/official layer Aeroplan allows stopovers on one-way award tickets for an additional 5,000 points.

Air Canada (exception, user verified, risk: medium)

User reported that air Canada Aeroplan bookings for partner flights involving Air New Zealand (NZ) and Singapore Airlines (SQ) pairings (such as SIN-AKL or CHC-SIN) may trigger errors at the passenger details page.

Field Value
Status context-dependent
Confidence medium
Source layer user_reported
Merchant Air Canada
Programme Aeroplan
Programme type airline
Points currency points
Award route / region SIN-AKL, CHC-SIN
Devaluation risk low
Last verified 2026-05-24
Last seen 2026-05-24T07:55:09+00:00
Observed result Error message at the passenger details page when booking NZ + SQ pairings.
Caveat Error occurs specifically during the passenger details step on partner itineraries.

Claim 11410 (user verified, risk: medium)

Aeroplan bookings for SIN-AKL and CHC-SIN routes involving Air New Zealand (NZ) and Singapore Airlines (SQ) partner pairings may trigger an error at the passenger details page.

Field Value
Status active
Confidence medium
Source layer user_reported
Merchant Air Canada Aeroplan
Programme Aeroplan
Programme type airline
Points currency Aeroplan Points
Award route / region SIN-AKL, CHC-SIN
Devaluation risk low
Last verified 2026-05-24
Last seen 2026-05-24T07:55:09+00:00
Observed result Error occurs once reaching the passenger details page during booking.
Caveat Observed specifically on NZ + SQ partner pairings on New Zealand routes.

Merchant (exception, user verified, risk: medium)

User reported that aeroplan is devaluing on 1 June, and premium cabin saver awards on EWR routes may be blocked despite showing availability on ExpertFlyer.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency Aeroplan points
Award route / region EWR
Cabin / tier Business/First
Devaluation risk high
Last verified 2026-05-23T17:16:13+00:00
Last seen 2026-05-23T17:16:13+00:00
Observed result Entire front cabin is greyed out for selection on Aeroplan despite free seats on ExpertFlyer.
Public/official layer Available saver seats on ExpertFlyer should be bookable via Aeroplan.
Caveat Front cabin greyed out while back cabin is available.

Claim 9141 (risk: unknown)

Aeroplan is expected to undergo a devaluation or program changes by June.

Field Value
Status active
Confidence medium
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency Aeroplan points
Devaluation risk high
Last verified 2026-05-22T12:55:28+00:00
Last seen 2026-05-22T12:55:28+00:00
Caveat Users recommend booking redemptions before June to avoid the devaluation.

Claim 7793 (risk: low)

Lufthansa Group airlines typically only release premium cabin award space to partner frequent flyer programs (like Aeroplan) within 14 days of departure.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Transfer partner Lufthansa
Cabin / tier Business/First
Devaluation risk low
Last seen 2026-05-21T11:26:23+00:00

Claim 7622 (risk: low)

Lufthansa (LH) Group typically only releases award seats to partner frequent flyer programs within 14 days of departure.

Field Value
Status active
Confidence high
Source layer inferred
Programme Aeroplan
Programme type airline
Transfer partner Lufthansa
Cabin / tier J/F
Devaluation risk low
Last verified 2026-05-21T09:51:50+00:00
Last seen 2026-05-21T09:51:50+00:00
Caveat Applies to partner bookings like Aeroplan.

Claim 7532 (risk: low)

Lufthansa (LH) group typically only releases award seats to partner frequent flyer programs (like Aeroplan) within 14 days of departure.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Transfer partner Lufthansa
Cabin / tier J class
Devaluation risk low
Last verified 2026-05-21T09:51:50+00:00
Last seen 2026-05-21T09:51:50+00:00
Observed result LH group releases partner award space within 14 days of departure.
Caveat Applies to partner award bookings.

Claim 7529 (risk: low)

Lufthansa Group typically only releases premium cabin award space to partner frequent flyer programs within 14 days of departure.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Transfer partner Lufthansa
Cabin / tier Business Class
Devaluation risk unknown
Last seen 2026-05-21T09:51:50+00:00
Observed result Award space released to partners within 14 days of departure.

Claim 7526 (risk: low)

Lufthansa Group typically only releases Business Class award seats to partner frequent flyer programs (such as Aeroplan) within 14 days of departure.

Field Value
Status active
Confidence high
Source layer inferred
Programme Aeroplan
Programme type airline
Transfer partner Lufthansa
Cabin / tier Business Class
Devaluation risk low
Last verified 2026-05-21
Last seen 2026-05-21T09:51:50+00:00

Claim 5544 (user verified, risk: low)

Air Canada Aeroplan redemption availability for Singapore Airlines Business Class (SQ J) on MEL-SIN and SYD-SIN routes appears reduced to 1 or 0 seats (down from 2) for flights from 7 May 2027 onwards.

Field Value
Status active
Confidence medium
Merchant Singapore Airlines
Last verified 2026-05-20T00:45:50+00:00
Last seen 2026-05-20T00:45:50+00:00
Observed result User observed 0 or 1 SQ J seats available on Aeroplan for MEL-SIN and SYD-SIN from 7 May 2027.
Caveat Based on searches via seats.aero.

Turkish Airlines (exception, user verified, risk: low)

User reported that booking Turkish Airlines flights via Aeroplan online results in an 'INVALID FLIGHT STATUS' error, but can be successfully booked over the phone with the phone booking fee waived.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-18T13:30:09+00:00
Last seen 2026-05-18T13:30:09+00:00
Observed result Online booking fails with error 37937; phone agents waive the fee due to the known bug.
Public/official layer Online booking should work; phone bookings usually incur a fee.
Caveat Call during early morning Toronto time as Aeroplan agents are not 24/7.

Aeroplan (exception, user verified, risk: low)

User reported that aeroplan has a known online booking bug (error 37937) for Turkish Airlines flights, but phone agents can book the flights and will waive the phone booking fee.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-18T13:30:09+00:00
Last seen 2026-05-18T13:30:09+00:00
Observed result Phone booking fee was waived because the online error is a known bug.
Public/official layer Phone booking fees apply for award bookings made via the call center.
Caveat Aeroplan phone agents are not 24/7; best to call during early morning Toronto time.

Aeroplan (exception, user verified, risk: low)

User reported that aeroplan has a known bug ('37937 INVALID FLIGHT STATUS') when booking Turkish Airlines flights online; calling to book allows for a phone booking fee waiver.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-18T13:30:09+00:00
Last seen 2026-05-18T13:30:09+00:00
Observed result Fee waived due to online booking bug.
Public/official layer Phone booking fee applies for phone bookings.
Caveat Wait times can be long; call during early morning Toronto time.

Aeroplan (exception, user verified, risk: low)

User reported that aeroplan has a known bug (error 37937) when booking Turkish Airlines (TK) flights online, but customer service can waive the phone booking fee.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-18T13:30:09+00:00
Last seen 2026-05-18T13:30:09+00:00
Observed result Phone booking fee was waived because the online booking system was bugged.
Public/official layer Phone booking fees normally apply for phone reservations.
Caveat Wait times for Air Canada/Aeroplan phone support can be 1-2 hours.

Claim 3452 (user verified, risk: low)

HeyMax has removed Aeroplan, American Airlines (AA), Hyatt, JAL, and Etihad Guest as transfer partners, while adding EVA Air as a direct transfer partner.

Field Value
Status active
Confidence high
Merchant HeyMax
Last verified 2026-05-18T11:25:27+00:00
Last seen 2026-05-18T11:25:27+00:00
Observed result Users observed multiple airline and hotel partners removed from HeyMax, with EVA Air added as a direct partner.

Claim 3407 (risk: low)

HeyMax is adding EVA Air as a direct transfer partner but removing Aeroplan and American Airlines (AA) transfers around June 1st.

Field Value
Status active
Confidence high
Route HeyMax
Last verified 2026-05-18T09:24:04+00:00
Last seen 2026-05-18T09:24:04+00:00
Caveat Aeroplan and AA removal likely tied to the upcoming HeyMax First launch.

Claim 3404 (risk: low)

HeyMax is removing Aeroplan, American Airlines, and Hyatt as transfer partners (or removing cash for miles) effective June 1st.

Field Value
Status active
Confidence high
Route HeyMax
Last verified 2026-05-18T09:24:04+00:00
Last seen 2026-05-18T09:24:04+00:00
Caveat Tied to the upcoming release of HeyMax First.

Claim 3403 (risk: low)

HeyMax is removing high-value transfer partners including Aeroplan, JAL, Hyatt, and American Airlines (AA) effective around June 1st.

Field Value
Status active
Confidence high
Route HeyMax
Last verified 2026-05-18T09:24:04+00:00
Last seen 2026-05-18T09:24:04+00:00
Caveat Part of a program revamp before the launch of HeyMax First.

Claim 3425 (risk: low)

Heymax is removing Aeroplan, American Airlines (AA), Etihad Guest, and Hyatt as transfer partners, while adding EVA Air as a direct transfer partner.

Field Value
Status active
Confidence high
Merchant Heymax
Last verified 2026-05-18T08:49:36+00:00
Last seen 2026-05-18T08:49:36+00:00
Caveat Changes take effect around June 1, 2026.

Claim 3422 (risk: low)

HeyMax is adding EVA Air as a direct transfer partner, but removing Aeroplan, American Airlines (AA), and Hyatt.

Field Value
Status active
Confidence high
Route HeyMax
Last verified 2026-05-18T08:49:36+00:00
Last seen 2026-05-18T08:49:36+00:00

Claim 3449 (risk: low)

HeyMax is ending its Cash For Miles feature and removing 17 transfer partners, including Air Canada Aeroplan, American Airlines, and World of Hyatt, effective 1 June 2026. EVA Air is moving to a direct transfer partner.

Field Value
Status active
Confidence high
Merchant HeyMax
Last verified 2026-05-18T04:18:22+00:00
Last seen 2026-05-18T05:27:20+00:00
Caveat Changes take effect from 1 June 2026.

Claim 3481 (user verified, risk: medium)

Heymax has removed Air Canada (Aeroplan) and American Airlines as miles transfer partners.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan, American Airlines
Route Heymax
Last verified 2026-05-18T04:04:18+00:00
Last seen 2026-05-18T04:04:18+00:00
Observed result Aeroplan and AA are missing from the transfer options.

Claim 3476 (user verified, risk: low)

Heymax has removed Air Canada Aeroplan (AC) and American Airlines (AA) as transfer partners

Field Value
Status active
Confidence high
Merchant Heymax
Route Heymax
Last verified 2026-05-18T04:04:18+00:00
Last seen 2026-05-18T04:04:18+00:00
Observed result Aeroplan and American Airlines are missing from Heymax transfer options
Caveat Users are unsure if the removal is permanent

Claim 3455 (risk: low)

HeyMax is pausing manual transfer partners including Air Canada (Aeroplan), American Airlines, and Hyatt from 1 June 2026, while adding EVA Air, Philippine Airlines, and Radisson.

Field Value
Status active
Confidence high
Merchant HeyMax
Route HeyMax
Last verified 2026-05-18T03:43:59+00:00
Last seen 2026-05-18T03:43:59+00:00
Public/official layer Manual transfer partners paused from 1 June 2026.
Caveat Transfers to paused partners remain open until 31 May 2026.

Turkish Airlines (exception, user verified, risk: medium)

User reported that redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan currently requires calling customer service, which can involve hours of waiting and risks award availability disappearing before ticketing.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-16T05:45:40+00:00
Last seen 2026-05-16T05:45:40+00:00
Observed result Users experienced online booking errors requiring them to call in, resulting in lost award space while waiting.
Public/official layer Partner awards should be bookable online via the Aeroplan platform.
Caveat Users may be able to reach the payment page online, but ticketing fails, necessitating a phone call. | Stacking: Turkish Airlines -> Air Canada Aeroplan

Air Canada Aeroplan (exception, user verified, risk: low)

User reported that redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan currently requires calling customer service due to known online booking issues.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Users must call in to successfully ticket Turkish Airlines flights.
Public/official layer Partner award flights should be bookable online.
Caveat Wait times for the call center can be hours long. | Stacking: Turkish Airlines -> Air Canada Aeroplan

Claim 3191 (user verified, risk: medium)

Redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan often encounters issues online, sometimes requiring users to call in to complete the booking.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Users experience known issues redeeming TK via Aeroplan online and may need to call in.
Caveat Wait times for calling in can be hours.

Air Canada Aeroplan (exception, user verified, risk: medium)

User reported that redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan currently has known online ticketing issues, often requiring a phone call to customer service.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Online booking for TK flights fails and requires calling in, with potentially long wait times.
Public/official layer Partner awards can be booked online.
Caveat Users may reach the payment page online but ticketing fails.

Turkish Airlines (exception, user verified, risk: medium)

User reported that redeeming Turkish Airlines (TK) flights via Air Canada Aeroplan currently requires calling customer service due to known online booking issues.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Users must call in to complete TK redemptions despite reaching the payment page online.
Public/official layer TK flights should be bookable online via Aeroplan.
Caveat Wait times for Aeroplan phone support can be hours long.

Turkish Airlines (exception, user verified, risk: low)

User reported that redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan currently requires calling customer service due to online booking issues, which may involve long wait times.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Users must call in to complete TK redemptions via Aeroplan due to known system issues.
Public/official layer Award flights should be bookable online via the Aeroplan portal.
Caveat Online payment page may appear to work but fails to ticket, necessitating a phone call.

Turkish Airlines (exception, user verified, risk: medium)

User reported that redeeming Turkish Airlines (TK) award flights via Air Canada Aeroplan has known online booking issues and often requires calling customer service.

Field Value
Status active
Confidence high
Merchant Turkish Airlines
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Users experience errors online and must call in, facing long wait times.
Public/official layer Award flights should be bookable online.
Caveat Some users can reach the payment page, but errors are common.

Air Canada Aeroplan (exception, user verified, risk: low)

User reported that redeeming Turkish Airlines (TK) flights via Air Canada Aeroplan has known online issues and often requires calling in

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T09:01:42+00:00
Last seen 2026-05-15T09:01:42+00:00
Observed result Known issues booking TK via Aeroplan online, often requires calling in
Public/official layer Partner awards can be booked online
Caveat Some users can reach the payment page online, but issues persist

Claim 3634 (risk: low)

Air Canada Aeroplan is running a 90% bonus points sale (~SGD 1.83c/pt) until 31 May 2026, ahead of a partner award devaluation on 1 Jun 2026.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T07:53:14+00:00
Last seen 2026-05-15T07:53:14+00:00

Claim 3685 (user verified, risk: medium)

Newly created Aeroplan accounts may be deactivated after transferring or buying points; reactivation requires emailing validation.documents@aircanada.ca with a passport scan and proof of residence

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-15T00:56:12+00:00
Last seen 2026-05-15T00:56:12+00:00
Observed result Account reactivated after submitting required documents
Caveat Takes approximately 1 working day to reply and another working day to reactivate

Aeroplan (exception, user verified, risk: high)

User reported that newly created Aeroplan accounts may be deactivated without warning after buying or transferring miles; reactivation requires emailing validation.documentsa user.ca with passport and proof of residence.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-15T00:56:12+00:00
Last seen 2026-05-15T00:56:12+00:00
Observed result Accounts are deactivated shortly after creation and miles transfer/purchase
Caveat Takes about 1 working day to reply and another to reactivate

Claim 2950 (user verified, risk: medium)

Newly created Air Canada Aeroplan accounts may be deactivated after transferring in large amounts of miles; reactivation requires emailing passport and proof of residence to validation.documents@aircanada.ca

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T00:56:12+00:00
Last seen 2026-05-15T00:56:12+00:00
Observed result Accounts are flagged and deactivated automatically, requiring manual identity verification via email
Caveat Takes about 2 working days total to resolve

Claim 2947 (user verified, risk: medium)

Newly created Air Canada Aeroplan accounts may be automatically deactivated after transferring in miles, requiring users to email validation.documents@aircanada.ca with a passport scan and proof of residence to reactivate.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-15T00:56:12+00:00
Last seen 2026-05-15T00:56:12+00:00
Observed result Accounts are deactivated without warning upon initial miles transfer, requiring manual document verification.
Caveat Reactivation typically takes around 2 working days total.

Claim 2945 (user verified, risk: high)

Newly created Aeroplan accounts may be deactivated without warning if a large number of miles are immediately transferred in or purchased.

Field Value
Status active
Confidence medium
Merchant Aeroplan
Last verified 2026-05-15T00:42:11+00:00
Last seen 2026-05-15T00:42:11+00:00
Observed result Account was deactivated and user could not log in after creating the account and transferring/buying miles.
Caveat Foreign phone numbers may face difficulties reaching customer support to resolve the lockout.

Claim 2941 (user verified, risk: high)

Creating a new Air Canada Aeroplan account and immediately transferring a large number of miles into it can trigger automatic account deactivation.

Field Value
Status active
Confidence medium
Merchant Aeroplan
Last verified 2026-05-15T00:42:11+00:00
Last seen 2026-05-15T00:42:11+00:00
Observed result User's newly created Aeroplan account was deactivated without notice immediately after transferring a large amount of miles.
Caveat Foreign phone numbers may also face difficulties reaching customer service to resolve the lockout.

Claim 2764 (user verified, risk: low)

Emirates flights can be credited to MH Enrich, Air Canada Aeroplan, or an Emirates family pool to prevent orphan miles.

Field Value
Status active
Confidence medium
Merchant Emirates
Last verified 2026-05-14T00:42:01+00:00
Last seen 2026-05-14T00:42:01+00:00
Caveat Aeroplan transfer ratio is poor and faces a nerf from June.

Claim 2745 (risk: low)

Emirates flights can be credited to Malaysia Airlines Enrich or Air Canada Aeroplan to avoid orphan miles

Field Value
Status active
Confidence medium
Merchant Emirates
Last verified 2026-05-14T00:18:27+00:00
Last seen 2026-05-14T00:18:27+00:00
Caveat Aeroplan miles can be difficult to claim and the program is facing a nerf from June

Claim 2001 (risk: low)

EVA Air Infinity MileageLands restricts purchased miles to a maximum of 50% of the total miles required for a redemption, while Air Canada Aeroplan allows redemptions fully funded by purchased miles within annual limits.

Field Value
Status active
Confidence high
Merchant EVA Air
Last seen 2026-05-12T06:46:59+00:00
Caveat Aeroplan purchases are subject to annual cap and wallet limits.

Claim 1999 (risk: low)

Air Canada Aeroplan allows redemptions using 100% purchased miles (within annual caps), unlike EVA Air which restricts purchased miles to 50% of the redemption.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last seen 2026-05-12T06:46:59+00:00
Caveat Subject to annual purchase caps and wallet limits.

Claim 1996 (risk: low)

Air Canada Aeroplan allows flight redemptions using 100% purchased miles up to the annual purchase cap, unlike EVA Air which restricts purchased miles to 50% of the redemption cost.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-12T06:37:29+00:00
Last seen 2026-05-12T06:46:59+00:00
Caveat Subject to annual mileage purchase caps.

Claim 1954 (risk: low)

Air Canada Aeroplan allows flight redemptions using 100% purchased miles (within the annual purchase cap), unlike EVA Air Infinity MileageLands which restricts purchased miles to a maximum of 50% of the redemption cost.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-12T06:37:29+00:00
Last seen 2026-05-12T06:37:29+00:00
Caveat Subject to the frequent flyer program's annual purchased miles cap.

Claim 1952 (risk: low)

Air Canada Aeroplan allows redemptions funded entirely by purchased miles (within annual purchase caps), unlike EVA Air which limits purchased miles to 50% of the redemption cost.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-12T06:37:29+00:00
Last seen 2026-05-12T06:37:29+00:00
Caveat Subject to annual mileage purchase caps.

Claim 1947 (risk: low)

Aeroplan does not restrict the proportion of purchased miles used for a redemption, whereas EVA Air Infinity MileageLands caps purchased miles at 50% of the total redemption cost.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last seen 2026-05-12T06:37:29+00:00
Caveat Aeroplan purchased miles are still subject to the annual purchase cap.

Claim 1946 (risk: low)

Air Canada Aeroplan allows flight redemptions using 100% purchased miles (within the annual cap), unlike EVA Air which restricts purchased miles to 50% of the redemption.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-05-12T06:37:29+00:00
Last seen 2026-05-12T06:37:29+00:00
Caveat Purchased miles must be within the annual cap.

Claim 1941 (risk: low)

Aeroplan (Air Canada) does not restrict the proportion of purchased miles used for flight redemptions, unlike EVA Air which caps purchased miles at 50% of the redemption cost

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-05-12T06:37:29+00:00
Last seen 2026-05-12T06:37:29+00:00
Caveat Subject to annual mileage purchase caps

Claim 1559 (user verified, risk: low)

Air Canada Aeroplan allows booking award flights by redeeming 60% of the required miles and paying the remaining 40% plus taxes and surcharges in cash.

Field Value
Status active
Confidence medium
Merchant Air Canada Aeroplan
Last verified 2026-05-11T13:35:14+00:00
Last seen 2026-05-11T13:35:14+00:00
Observed result User observed the option to pay 40% of the miles requirement with cash.

Claim 1555 (risk: low)

HSBC points transfer to EVA Air (BR) at a 2.5:1 ratio and to Air Canada Aeroplan (AC) at a 3.5:1 ratio.

Field Value
Status active
Confidence high
Card HSBC
Last verified 2026-05-11T13:29:38+00:00
Last seen 2026-05-11T13:29:38+00:00
Public/official layer HSBC transfer ratios are 2.5:1 for EVA Air and 3.5:1 for Air Canada Aeroplan

Claim 1675 (risk: low)

Aeroplan miles are no longer considered worthwhile for Singapore-based cardholders to accumulate due to a recent devaluation.

Field Value
Status active
Confidence medium
Merchant Air Canada Aeroplan
Last verified 2026-05-11T05:47:43+00:00
Last seen 2026-05-11T05:47:43+00:00
Observed result Users note that Aeroplan is a 'no go' for SG cards after devaluation.

Claim 1801 (user verified, risk: low)

TFU-SIN Business class on Air China can be redeemed for 45,000 miles via Air Canada Aeroplan

Field Value
Status active
Confidence high
Merchant Air China
Last verified 2026-05-10T09:32:40+00:00
Last seen 2026-05-10T09:32:40+00:00
Observed result User successfully redeemed TFU-SIN business class for 45k miles via Aeroplan
Caveat Subject to award availability

Claim 1627 (user verified, risk: low)

Air Canada Aeroplan can be used to redeem flights from China (e.g., Chengdu TFU) to Singapore for 45,000 miles.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last seen 2026-05-10T09:32:40+00:00
Observed result User successfully booked a flight from TFU to SIN for 45k Aeroplan miles.

Claim 672 (user verified, risk: low)

Aeroplan Business Class redemptions from North America to Southeast Asia (Pacific zone) priced at 87.5k miles, but the rate is increasing to 102.5k miles.

Field Value
Status outdated
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-04-28T15:35:31+00:00
Last seen 2026-04-28T15:38:03+00:00
Observed result Users noted the upcoming devaluation patching the 87.5k sweet spot.
Public/official layer Aeroplan award chart changes dictate the new 102.5k pricing.
Caveat Stopovers can be added for 5k points via call.

Claim 681 (user verified, risk: low)

Air Canada Aeroplan charges 75,000 miles for LAX-TPE (Business) but 87,500 miles for LAX-SIN due to crossing distance bands.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-04-28T12:44:03+00:00
Last seen 2026-04-28T12:52:23+00:00
Observed result LAX-TPE prices at 75k, while extending to SIN prices at 87.5k.
Public/official layer Aeroplan charges 75k points for 5,001-7,500 miles and 87.5k points for 7,501-11,000 miles between North America and Pacific zones.
Caveat Based on Aeroplan's Pacific zone distance-based award chart for partner airlines.

Claim 804 (user verified, risk: low)

Aeroplan (AC) redemptions for EVA Air (BR) Business Class from LAX to TPE cost 75,000 points (plus 12,500 for onward connection) prior to the devaluation.

Field Value
Status outdated
Confidence high
Merchant EVA Air
Last verified 2026-04-27T07:52:02+00:00
Last seen 2026-04-27T07:52:02+00:00
Observed result User successfully booked LAX-TPE in Business for 75k points + 12.5k for connection.
Caveat Pricing is from before the Aeroplan devaluation.

Claim 877 (risk: low)

Air Canada Aeroplan is devaluing its award charts starting 1 June 2026, increasing award costs by up to 25%.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-04-26T06:58:17+00:00
Last seen 2026-04-26T06:58:17+00:00
Public/official layer Award costs increase by up to 25% from 1 June 2026

Claim 913 (user verified, risk: low)

Air Canada Aeroplan (AC) redemptions for flights to Europe and Asia have been devalued or nerfed.

Field Value
Status active
Confidence medium
Merchant Air Canada Aeroplan
Last verified 2026-04-25T15:14:54+00:00
Last seen 2026-04-25T15:14:54+00:00

Claim 914 (risk: low)

Air Canada Aeroplan is increasing partner award rates by up to 17% on key Business Class routes to/from North Asia, Europe, North America, and Australia, effective 1 Jun 2026.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-04-25T14:14:57+00:00
Last seen 2026-04-25T14:14:57+00:00
Caveat Effective 1 Jun 2026

Claim 920 (risk: low)

Aeroplan is devaluing its award chart (effective June 2026), increasing Asia-North America flights from 87.5k to 102.5k and Pacific zone Business Class (e.g., to Australia) from 45k to 52.5k.

Field Value
Status active
Confidence high
Merchant Aeroplan
Last seen 2026-04-25T12:20:08+00:00
Public/official layer Aeroplan award chart changes: Asia-NA increases from 87.5k to 102.5k, Pacific zone J increases from 45k to 52.5k.
Caveat Effective June 2026

Claim 1039 (user verified, risk: low)

Aeroplan points can be used to redeem flights from Singapore (SIN) to Warsaw (WAW) via Copenhagen (CPH)

Field Value
Status active
Confidence high
Merchant Aeroplan
Last verified 2026-04-24T03:07:39+00:00
Last seen 2026-04-24T03:07:39+00:00
Observed result User successfully redeemed SIN-CPH-WAW using Aeroplan points

Claim 7666 (user verified, risk: low)

For Singapore to Bangkok flights, Aeroplan charges 20,000 miles + ~SGD 103 for Thai Airways, while KrisFlyer charges 26,500 miles + ~SGD 163 for Thai Airways or 25,000 miles + ~SGD 68 for Singapore Airlines.

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency miles
Award route / region SIN-BKK
Miles / points 20,000 - 26,500
Fees / surcharges SGD 68 - 163
Devaluation risk low
Last verified 2026-04-05T04:03:41+00:00
Last seen 2026-04-05T04:03:41+00:00

Air Canada Aeroplan (exception, user verified, risk: low)

User reported that booking Turkish Airlines award flights via Air Canada Aeroplan may result in a '37937 INVALID FLIGHT STATUS' error due to a known bug. Calling customer service to book will get the phone booking fee waived.

Field Value
Status active
Confidence high
Merchant Air Canada Aeroplan
Last verified 2026-02-15T18:02:29+00:00
Last seen 2026-02-15T18:02:29+00:00
Observed result CSO waived the phone booking fee because the online error is a known bug.
Public/official layer Phone booking fees usually apply for award bookings made via call center.
Caveat Wait times for Aeroplan customer service can exceed 1 hour.

Aeroplan / Turkish Airlines (exception, user verified, risk: low)

User reported that booking Turkish Airlines flights via Aeroplan may result in a '37937 INVALID FLIGHT STATUS' error due to a known bug; Aeroplan customer service can waive the phone booking fee to resolve this.

Field Value
Status active
Confidence high
Merchant Aeroplan / Turkish Airlines
Last verified 2026-02-15T18:02:29+00:00
Last seen 2026-05-18T05:38:49+00:00
Observed result Fee is waived because the online booking engine fails with a known bug for Turkish Airlines.
Public/official layer Phone bookings typically incur a fee.
Caveat Call during Toronto morning hours as Aeroplan agents are not 24/7.

Claim 16219 (risk: low)

Air Canada Aeroplan is offering an 80% bonus on purchased points, bringing the cost down to approximately 1.94 CAD cents (1.87 SGD cents) per point.

Field Value
Status active
Confidence high
Source layer official
Programme Aeroplan
Programme type airline
Points currency Aeroplan points
Cabin / tier Business|First
Miles / points 1.87 SGD cents per point
Sweet spot yes
Devaluation risk medium
Last verified 2024-11-23
Last seen 2024-11-23T02:47:25+00:00
Public/official layer 80% bonus on Aeroplan points purchases until 11 Dec 2024.
Caveat The promotion is valid until 11 December 2024.

Claim 16590 (user verified, risk: low)

Singapore Airlines Business Class partner awards (including mixed-carrier itineraries like SIN-MUC-HAM with Eurowings) can be booked via Air Canada Aeroplan for 80,000 points plus low taxes.

Field Value
Status active
Confidence high
Source layer user_reported
Merchant Singapore Airlines
Programme Aeroplan
Programme type airline
Points currency Aeroplan Points
Award route / region SIN-MUC-HAM
Cabin / tier Business
Miles / points 80,000
Fees / surcharges $97.90
Sweet spot yes
Devaluation risk medium
Last verified 2024-11-10
Last seen 2024-11-10T07:47:43+00:00
Observed result A user observed SIN-MUC-HAM (SQ Business + Eurowings Business) priced at 80,000 Aeroplan points + $97.90 USD/CAD in taxes.
Public/official layer Aeroplan pricing is based on a hybrid zone-and-distance-based award chart.
Caveat Aeroplan partner awards are subject to specific partner availability which may differ from Singapore Airlines' own KrisFlyer availability.

Merchant (exception, user verified, risk: low)

User reported that aNA SIN-NRT (NH802) business class award space, which is unavailable to book standalone, can be unlocked on Air Canada Aeroplan by booking it as a married segment starting from Kuala Lumpur (KUL-SIN on Ethiopian Airlines ET639).

Field Value
Status active
Confidence high
Source layer user_reported
Programme Aeroplan
Programme type airline
Points currency Aeroplan Points
Award route / region KUL-SIN-NRT
Cabin / tier Business Class
Miles / points 45,000 points
Fees / surcharges CA $120
Sweet spot yes
Devaluation risk low
Last verified 2024-11-08
Last seen 2024-11-08T06:56:32+00:00
Observed result NH802 is not bookable standalone but appears as part of a KUL-SIN-NRT itinerary for 45,000 Aeroplan points + CA $120 in Business Class.
Caveat Requires starting the journey in Kuala Lumpur (KUL-SIN-NRT) rather than Singapore directly.